Guide on healthcare choices for women

Telehealth or In-Person? Making the Right Healthcare Choices for Women in 2024

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As medical technologies, like telehealth, continue to advance at a rapid pace, there are more choices than ever for women taking the reins of their health. Telehealth services and office visits can offer a lot of value for many healthcare needs. Knowing when to use telemedicine and when to schedule a face-to-face consultation is pivotal in helping women get the most effective and appropriate care for their unique needs. This blog is designed to give a balanced view of what each woman may need to feel comfortable when navigating the complex maze of healthcare choices. Whether dealing with chronic conditions, prenatal care, or minor ailments, we’ll consider factors that affect your decision: convenience, urgency, personal comfort, and medical necessity.

Telehealth or in person consultations

Telehealth or In-Person Consultations

What Are Telehealth Services?

Online medical services are growing across the world rapidly. These services may be video, phone or text consultations with health professionals. The primary advantage of telehealth is to access medical advice and treatment without necessarily visiting an actual practice, clinic or hospital. This makes it exceptionally convenient for individuals with reduced mobility, tight schedules, or who reside in remote places. Telehealth can address various medical requirements, such as follow-up appointments, minor ailments, mental health consultations, and repeat scripts for chronic medication. However, the most important thing to remember is that telehealth will not be suitable in most cases, especially when a physical examination or specific diagnostic tests are required.

Advantages of In-Person Consultations

Face-to-face consultations provide some distinct benefits that telemedicine is not able to replicate. The primary benefit is conducting complete physical assessments, which are essential for diagnosing some diseases. Gynaecological examinations, laboratory investigations, and diagnostic imaging cannot be done remotely. Even more importantly, personal interactions are richer in expressing information; particularly, body language and other non-verbal cues are precious for the evaluation and reassurance of patients. This human interaction often leads to better patient-physician relationships, fostering trust and communication. Immediate treatments, such as vaccinations, wound care and other minor surgical procedures, can be addressed through physical visits as they wouldn’t be attainable through a digital source.

Personal Health Needs

When deciding whether to attend in-person appointments versus utilising telehealth services, take your health needs into consideration. Begin by assessing what type of health condition you are suffering from, as well as its severity. Serious conditions like chronic conditions, unexplained symptoms, or when a diagnostic test needs to be undertaken, are best handled by visiting in person. Try to consider how technology makes you feel and whether you are able to describe what you are experiencing. In addition, evaluate how immediate your medical situation is, since emergencies and highly threatening conditions typically demand prompt in-person care. Last, consider your personal preferences and comfort level. Some people just feel better discussing specific sensitive health topics face-to-face.

Woman navigating telehealth

When to Choose Telehealth

Chronic Conditions Management

Telehealth can be helpful in monitoring chronic conditions such as diabetes, hypertension, and asthma. This can be especially beneficial for patients with mobility constraints or residing in rural areas. Patients are able to convey important information to the healthcare providers and professionals, which includes blood pressures, glucose levels, and other measurements so that faster decisions can be made on their diagnoses. Moreover, most telehealth systems have useful functionalities, such as prescription reminders, lifestyle tracking and even education materials, which puts the patient in a better position to self-maintain their condition. This feeling of control can be a great mental boost when you’re sitting with a number of other uncontrollable variables. But even here, one needs to book appointments for regular physical visits for full check-ups and diagnostic tests as needed.

Non-emergency Medical Conditions

Telehealth is a fantastic way to care for non-urgent medical conditions that are not life-threatening and do not need any physical intervention at that moment. With virtual consultations, healthcare providers can diagnose a variety of ailments, recommend treatment plans, and prescribe drugs without you having to leave your home. This will save time and reduce the risk of exposure to other infections, especially during the flu season or pandemics. Additionally, women using telehealth for non-urgent illnesses can seek immediate medical advice and care.

Convenience and Access

One of the most significant advantages of telehealth is its ease and accessibility. Finding time to see a doctor can be a hassle for women who are juggling several commitments such as employment, kids, and household duties. Because it eliminates travel, waiting rooms, and lost work time, a virtual consultation can fit into even the tightest of schedules. This is also very useful to people who live in rural or underserved areas that may not have sufficient healthcare providers. In some cases, the ability to book appointments outside of typical office hours increases accessibility.

In person consultation

When to Opt for In-Person Consultations

Emergency Situations

Severe chest pain, sudden shortness of breath, heavy bleeding, or symptoms of stroke require immediate medical attention that can only be provided in a hospital setting. These situations typically require diagnostic tests, advanced imaging, and life-saving interventions beyond the ability of telehealth. Moreover, acute injuries in the form of fractures, deep wounds, or burns mandatorily require physical examination and intervention for which direct medical attention is required. In most of these cases, reliance on telehealth could delay critical treatments and impact outcomes adversely. It is essential to be aware of signs that require an individual to visit the emergency department and act on those signs within the shortest time possible.

Specialised Treatments and Diagnostic Procedures

In-person consultations are necessary for specialised treatments and diagnostic tests that call for immediate medical attention. For example, mammograms, ultrasounds, and biopsies are all procedures that use fixed equipment and require specialised handling, which is specially offered in clinical environments. Women in need of gynaecologic examinations, reproductive interventions like contraception, family planning, infertility, and sexual health, or antenatal services would benefit greatly by seeing a health provider in person. Such visits ensure a complete physical examination, exact diagnoses, and the immediate delivery of required therapies or procedure like those mentioned above. Additionally, several chronic conditions demand periodic in-person assessments to monitor the progress of disease, determine the need for possible changes to prescribed medication, and/or use a standard laboratory for its designated purpose (e.g., taking an x-ray or drawing blood).

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Personal Comfort and Preferences

Personal comfort and preferences may significantly influence the decisions to provide in-person sessions. For example, a woman might feel more at ease speaking about sensitive health issues, such as reproductive health or emotional well-being, with a healthcare professional face-to-face. The presence of a doctor builds up reassurance on physical contact, creating more trust and understanding. Face-to-face appointments may offer a more comfortable and safe environment for individuals who are either not technology-savvy or who have issues with confidentiality and privacy of information. In addition, a physical examination involving touch may provide reassurance and support that virtual consultations cannot.

Maternity care

Considerations for Women’s Health

Maternity and Prenatal Care

Maternity and prenatal care offers opportunities for both telemedicine and in-person consultations. Routine check-ups and some follow-up meetings can be managed effectively with telehealth. This allows expecting moms to get immediate advice on nutrition, exercise, and how to manage typical pregnancy symptoms without having to visit the clinic frequently. However, some areas of prenatal care require in-person appointments. Specific diagnostic tools, foetal monitoring, ultrasounds, and certain assessments need special equipment and a proper physical assessment. In addition, face-to-face visits support in-person guidance and action in case of problems. Frequent physical assessments help ensure the health of the growing baby and the mother, with quick responses to potential issues that might arise.

Read our blog on Unlocking The Full Value Of Maternity Benefits On A Medical Scheme for more information:

Precautionary Health Screenings

Precautionary health screenings play a critical role in the timely detection and prevention of health complications. While telehealth can provide information and consultation about precautionary measures, most of the screenings can only be done at the physical site. Mammograms, pap smears, bone density scans, and blood tests cannot be done through telehealth due to the unique type of equipment and required expertise available specifically in a clinical environment. Regular check-ups will allow early detection of diseases like breast cancer, cervical cancer, osteoporosis, and heart disease, which are all treatable. In-person visits ensure these screenings can be quickly passed along to the professionals who will be giving informed insights regarding the test, test interpretation, and explanations around further recommended medical necessities. Moreover, an in-person visit makes possible a complete examination of the body and a proper health review, which are mainly used in risk factor identification and in the enhancement of overall wellness.

Family Health: Children and Partners

Women often prioritise the health of their children and partners over their own. Telehealth can be beneficial in treating minor issues among children, like colds, ear infections, and rashes, without coming to the doctor’s office. A teleconsultation can bring timely advice and medications to save you from unnecessary trips to the doctor. More severe or complicated problems, such as high fevers, persistent pain, or disorders of development or growth, will likely require an in-person physical examination for accurate diagnosis and treatment. Telehealth can provide partners with immediate access to preventive routine check-ups and mental health care that will make it easier to fit in while juggling other responsibilities. However, some health conditions may still require direct consultations, such as injuries or cardiovascular issues, to obtain a thorough diagnosis and treatment.

Group of women talking

Navigating Healthcare Choices with MedXpert

Using MedXpert to Explore Healthcare Options

MedXpert helps women come up with a personalised plan to guide them through the myriad of healthcare options so that they get the best possible care based on their requirements. MedXpert offers customised advice based on your requirements, lifestyle, and budget—it could be for managing chronic conditions, starting a family, or even just finding inexpensive medical insurance/medical aid. Our advisers will take you step by step through what is covered by your medical aid package, compare various plans, and choose the best solutions for you and your family. We also assist you with your medical aid claims and follow-throughs to ensure you get the most out of your benefits with minimum stress. MedXpert is committed to having your healthcare solutions be realistic and practical by analysing existing options to determine their suitability to your situation. Part of this analysis involves considering your access to DSPs (Designated Service Providers) as well as the availability of GPs who are registered in your area. Get sound, independent advice from us and make informed decisions about your health and well-being.

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Medical Aid Claims Administration

The medical aid claims process can be very confusing, but not if you have MedXpert on your side. Our team of experts is ready to help you navigate the complexities of your medical aid benefits, ensuring you do not get left behind on any benefits you deserve, and follow up to see to it that any problems that may arise are thoroughly investigated. All this detailed backup support takes away all the stress and confusion usually experienced when submitting medical aid claims. We also advise on how to maximise your medical aid benefits so that you get optimal cover without paying excessive amounts from your pocket. Whether you have a simple claim or more complex matters, MedXpert assures personal service, ensuring your claim is processed smoothly and promptly.

Comparing Medical Aid Plans

Choosing a suitable medical aid plan is critical for providing comprehensive healthcare cover at a reasonable cost. MedXpert makes this selection process easier by providing comparisons of medical aid options. Our advisers compare several plans, taking into account criteria such as benefits, rates, and cover limits, to assist you in making an informed decision. We recommend the best solutions based on your specific health needs, lifestyle, and budget. Whether you’re looking for comprehensive medical insurance, a hospital plan, or gap cover, MedXpert offers straightforward and unbiased comparisons to guarantee you don’t pay for needless services. Our goal is to assist you in selecting a plan that provides the best value while also satisfying your healthcare needs.

Read our blog on The Ultimate Guide to Choosing the Best Medical Aid:

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